1151 Valley Mall Parkway, East Wenatchee, WA 98802

509-884-7191 / 1-800-503-7990

Customer Engineer - Entry Level

Job Number: D2001
Status: Open Until Filled
Closing Date: 11/30/2020 12:00 AM
Location: East Wenatchee Headquarters
Wage/Salary: Annualized Salary of $68,218 - $81,360, DOE
Duration: Regular, Full-Time
Allow Email Submissions: Yes
Allow Postal Submissions: No

​​​​​​​Douglas PUD offers excellent working conditions and a competitive salary and benefit package. Employee benefits include: medical, dental and vision insurance, life insurance, short and long term disability, personal leave plan, paid holidays, participation in the Public Employees Retirement System (PERS), deferred compensation programs with employer matching, Health Reimbursement Accounts with employer contributions, Wellness Program, training opportunities, and more.

Position Summary:

The Customer Engineer, under direct supervision of the Distribution Engineering Supervisor, conducts engineering and technical activities concerning existing and proposed electrical services, rebuilds, relocations, and new installations of electrical distribution and fiber communication systems. Specific responsibilities include design and work order preparation, work with customers, agencies, businesses, developers and contractors, material selection, writing specifications, bid evaluations, coordination with consulting services, and budget projections. 

This position is subject to a one-year probationary period.

Essential Functions:

  • Work with customers to determine their electrical and communication needs. Design and prepare work orders, prepare drawings, obtain easements for customers, and permits from other local authorities.
  • Design and prepare work orders and drawings to complete District electrical distribution and communication system improvements.
  • Provide construction support such as construction standards, field surveying and staking, material control, and follow work orders to completion.
  • Assist in developing, updating and maintaining the system mapping, assist in planning and organizing schedules, equipment resources, and labor resources.
  • Work closely with other agencies such as Douglas County Transportation and Land Services and Washington State DOT to coordinate projects and obtain permits.
  • Work respectfully and cooperatively with diverse groups of people and maintain professional interactions at all times in the workplace.
  • Ensure compliance with all District policies, including the District's Safety Policy and Procedures.
  • Operate District vehicles that may be equipped with a GPS device that monitors vehicle location while conducting business on behalf of the District.
  • Other duties as assigned.

Due to the nature and scope of the essential functions, the importance of personal interactions between this position, employees, customers, and other members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent, on-site attendance while working independently and with others.

Required Knowledge/Skills/Abilities:

  • Computer skills in Microsoft applications and network environments;
  • Demonstrated proficiency in the operation of AutoCAD using two-dimensional tools;
  • Ability to work in a professional, efficient, and cooperative demeanor with the public and fellow employees;
  • Demonstrated ability to communicate using oral and written communications with customers and co-workers in a clear, concise, and courteous manner;
  • Preference will be given to those applicants possessing an understanding of electrical construction standards.

Education and Experience:

This position requires an undergraduate degree relating to engineering or equivalent experience in an electrical distribution engineering capacity. Strong preference will be given to candidates possessing an undergraduate degree in Electrical Engineering.

Competency Requirements:

Safety: Demonstrates that safety is the top priority when performing any job duty or task; prioritizes personal safety and the safety of co-workers and the public.

Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.

Productivity: Is able to demonstrate completion of assigned tasks through work product and documentation. This will include evidence that clearly shows work was completed on time and with above average quality.

Teamwork: Promotes cooperation and mutual respect with all co-workers.

Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts when redirected and develops methods to achieve results and remain accountable

Professionalism: Interact daily with others in a professional manner. Treat others and be treated with respect; perform with integrity, honesty and professionalism; participate constructively in open communication; help to resolve issues and difficult situations in ways that reduce conflict and maintain good working relationships; improve work performance and take an active part in generating a mutually supportive environment. Recognize that diversity is an asset and value cultural, physical and professional differences

Licences & Certifications:

  • A valid driver's license and proof of good driving record is required for this position (will be verified upon job offer).  Out-of-state candidates must acquire a Washington State driver's license within 30 days of employment.
  • Must obtain a Professional Engineering License (PE), within five (5) years of employment with Douglas County PUD.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl or twist torso; pull, push, or exert force; perform repetitive hand or arm motion; talk or hear.  The employee must frequently lift and/or move up to 25 pounds.  The employee must frequently lift and/or move up to 25 pounds above shoulder height unassisted.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work is performed primarily in an office environment, but the employee may occasionally be exposed to wet or humid conditions. The noise level is usually moderate.

​​Background screening

Pursuant to the North American Electric Reliability Corporation (NERC) standards, Douglas County Public Utility District #1 conducts background screening of personnel who have access to the District's critical physical and/or cyber assets.

How to apply for this job:

Resumes must be submitted with our Resume Cover Sheet ( click here to download ). Your cover letter and resume listing qualifications, our Resume Cover Sheet, and any supplemental materials (if required) must be received by 11/30/2020 12:00 AM .

Resumes must be submitted with our Resume Cover Sheet ( click here to download ). This position is open until filled, please send in your cover letter, resume listing qualifications, our Resume Cover Sheet, and any supplemental materials (if required) as soon as possible.

Postal Mailing Instructions:

Please note on the outside of the envelope:

Customer Engineer - Entry Level - East Wenatchee Headquarters

Mail to:
Human Resources
Public Utility District No. 1 of Douglas County
1151 Valley Mall Parkway
East Wenatchee, WA 98802

No e-mail or fax submissions, please.

Email Instructions:

Please include the job number ( D2001 ) in the subject line of your email and send to careers@dcpud.org . Please submit all emailed materials as attachments in PDF format.