Process to Get Connected

Step 1 - Check Address

Enter your address in the PUD Service Map to see if your home is in a serviceable area.

Step 2 - Apply

Apply online or call the PUD at 509-884-7191.

Step 3 - Application is Approved

We'll ask you a few questions and get your e-signature.

Step 4 – Order Placed with our Crew

The crew will build a plan to bring service to your home.

Step 5 - Router Connection

If you need in-home installation, our crew will connect your router to a device.

Step 6 - Internet Connection

Before the crew leave they will ensure that your new fast and reliable internet is ready for you to enjoy.

Broadband Facts

Douglas County Community Network

1 gbps (1,000 mbps)

Fixed Broadband Consumer Disclosure

Monthly Price$35

This monthly price is an introductory rateNo

Additional Charges & Terms

  • Early Termination FeeN/A
  • Government TaxesN/A

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

Speeds Provided with Plan

  • Typical Download Speed900 mbps typical
  • Typical Upload Speed900 mbps typical
  • Typical Latency 7 ms

Data Included with Monthly PriceUnlimited

Network Management

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Privacy

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Customer Support

PUD Support

Your friends and neighbors at the PUD are here to support your internet connection 24/7/365.

1 GIG Network

Among the fastest internet in the nation!

No Contracts

No contracts, no data caps, and no introductory prices. Get just the internet you pay for from your publicly owned utility district.

Questions

Read our Frequently Asked Questions about the Internet service.