Payment Options
You have a variety of ways to pay for Douglas PUD services. We accept cash, check, and debit/credit card payments.
The Budget Payment Plan lets you automatically pay your annual electric bill in equal monthly installments from your bank account.
Recurring Payment sets up automatic payment from a bank account or card. Download Automatic Withdrawal Authorization Form.
You can mail your payment, bring it in, call it in, use the drive-up service, 24-hour drop box, or pay on-line from the comfort of your home.
Register
Free SmartHub App
Download the FREE app in the Apple App Store or Android Google Play.
Pay by Phone
1-844-203-6546
Secure, Toll-Free, 24/7/365, Opciones en Español.
Please call if you have any questions (East Wenatchee 509-884-7191, Bridgeport 509-686-4501).
Create a SmartHub Account
SmartHub is a Web and mobile app that lets you to interact with Douglas PUD like never before. At the touch of a button you can:
- Make payments
- Report an outage
- Set notifications
- Turn off paper bills
- Check your usage
- Communicate directly with us
SmartHub Instructions
Linked below are step-by-step instructions on how to manage different functions of SmartHub.
- Register with SmartHub – create a SmartHub account
- Pay Your Bill
- Payment Methods – add, edit, and delete payment account information.
- Auto Pay Program – bill will automatically be paid each month (also called recurring payments)
- Notifications – Payment Reminders, Payment Confirmation etc.
- SmartHub Feed – activity log for your account
If you have questions or need help getting the steps set up, please call us at 509-884-7191.
Visit New User Registration to create your new SmartHub account.
NOTE: If your service is scheduled for disconnection, paying your bill online will not stop the disconnection. Customers scheduled for disconnections or customers that are disconnected must contact our office to pay their bill or make payment arrangements.