1151 Valley Mall Parkway, East Wenatchee, WA 98802

509-884-7191 / 1-800-503-7990

Payment Options

SmartHub Incentive Information

You have a variety of ways to pay for Douglas PUD services. We accept cash, check/debit card payments. The Budget Payment Plan lets you pay your annual electric bill in equal monthly installments automatically from your bank account. Recurring Payment is an option where you can set up an automatic payment from a bank account or card.  You can mail your payment, bring it in, call it in, use the drive-up service, 24-hour drop box, or pay on-line from the comfort of your home.  

Make a one-time payment without creating a SmartHub account.

SmartHub SH devices.jpg

SmartHub is a Web and mobile app that allows you to interact with Douglas PUD like never before. Report a power outage, make payments, set notifications, turn off paper bills, check your usage and communicate directly with us all at the touch of a button.

Download the FREE app in the Apple App Store or Android Google Play.

Step-by-step SmartHub Help

Pay by Phone - 1-844-203-6546

Secure, Toll-Free, 24/7/365, Opciones en Espanol.

We hope our customers find the variety of ways to pay for Douglas PUD services convenient.

Click here to download Automatic Withdrawal Authorization Form.